Service terms
Draft for legal review
Pricing and changes
Your price covers what you showed us. If there is more, or different, material on site, your driver will show you a revised price for approval before loading anything extra. Prices are in Canadian dollars and include HST where shown.
Cancellations
Free cancellation or rescheduling up to 24 hours before your pickup window. Later cancellations may be charged the minimum pickup fee.
Ownership and authorization
You confirm that you own the items or are authorized to have them removed. Point out anything that should stay before loading begins.
What happens to removed items
Once removed, items become our property. We may recycle, donate, resell or dispose of them. We can't return items after pickup.
Items we can't take
Hazardous chemicals, asbestos, firearms and ammunition, and medical waste. Some items (batteries, tires, pressurized tanks, heavy debris) need special handling and may change the price.
Personal documents
Please remove personal papers before pickup. Anything found is not kept or resold.