Privacy notice
Draft for legal review
What we collect
Your name, contact details, service address, photos you upload, booking and payment records (card details are handled by Stripe and never stored by us), and messages we exchange.
How we use photos
Photos are used to estimate the job and to prepare the crew. They may be processed by an AI service provider for that purpose. Photos are stored privately and are only visible to you, our staff, and the crew assigned to your job.
Where your information is stored
Our systems and service providers (hosting, database, photo storage, payments, messaging, and AI image analysis) may store and process your information outside Canada, including in the United States, where it may be subject to the laws of that country.
Messages
We send booking messages (confirmations, reminders, arrival notices). Promotional messages are only sent if you opt in, and you can opt out anytime by replying STOP or updating your preferences.
Your choices
You can view your bookings, update preferences, and request a copy or deletion of your personal information from your account page. We keep financial records as required by law.